Frequently Asked Questions
Common Questions
Our team leverages an extensive network to locate hard-to-find timepieces. Simply submit a request with the details of your desired watch, and we will work to acquire it for you.
We offer a straightforward process for selling or trading your luxury watch. Provide us with the details and condition of your timepiece, and we will evaluate it to offer a trade value or purchase option.
Watch valuations are based on several factors, including current market demand, brand reputation, model rarity, and the overall condition of the timepiece.
Yes, trades are welcome. You can apply the value of your current luxury watch toward the acquisition of another timepiece from our curated selection.
The timeline for sourcing a timepiece can vary depending on the rarity and market availability of the specific model. We strive to provide updates throughout the search.
Source A Watch
The process is simple and hassle-free. First, you submit a form with the details and photos of the specific timepiece you are looking for. Our team then taps into our global network to find the best matches. We will present you with available options, including pricing and condition. Once you choose the watch you want, we handle the authentication, secure payment, and final delivery straight to your doorstep.
To get started, simply fill out our sourcing form with as many details as possible about the watch you want. Helpful information includes the brand, model, reference number, preferred condition, and any reference photos of the timepiece. The more details you provide, the easier it is for our team to find your perfect match.
We leverage an extensive, global network of trusted partners, reputable dealers, and private collectors. This vast reach allows us to track down rare, highly sought-after, and specific timepieces that may not be available on the open market.
Not at all. Once we locate potential matches, we will present you with the available options, complete with full details, transparent pricing, and condition reports. You are entirely in control—simply review the options and decide if you would like to move forward with a purchase.
We completely remove the risk from buying luxury timepieces. Once you choose your watch, we handle the rigorous authentication process to ensure the piece is 100% genuine. From there, we process a secure payment and arrange safe, worldwide delivery directly to your doorstep.
Sell & Trade
Selling or trading your watch with us is a simple, four-step process. First, submit your watch’s details and photos through our online form. Next, our team will evaluate the information and send you a competitive offer. If you choose to proceed, we will provide a free, insured shipping label for you to send us your watch. Finally, once we receive and verify the timepiece, you can choose to get paid directly or use the offer value as credit to trade up to a new watch.
To give you the most accurate and competitive offer, we ask that you fill out our submission form with detailed information about your timepiece (such as the make, model, reference number, and condition) and include clear photos of the watch.
No, there is absolutely no cost to you! We provide a secure, fully insured shipping label so you can send us your timepiece safely and with complete peace of mind.
Yes. We take the security of your timepiece very seriously. The shipping label we provide is completely secure and fully insured for the value of your watch while it is in transit to our facility.
Once you accept our offer, the choice is yours! You can opt to “Get Paid” and receive a direct payment for your watch, or you can choose to “Trade Up” by applying the value of your offer as credit toward another beautiful timepiece from our collection.